Property management you don't have to babysit.
We manage 40+ commercial properties across Central Indiana the way we'd manage our own. Books that balance. Vendors who answer the phone. Monthly reports owners can actually read.
Three things every owner gets from working with us.
We've seen the books
Five generations deep in commercial real estate, with principals who own and operate property. We know what good monthly reporting looks like, because we've spent decades on the receiving end of it.
We answer the phone
Tenants get both: an AppFolio portal for routine requests and a direct line to a real person at SRG when they need one. Emergencies always reach a human. Owners know what's happening before they have to ask. Our vendor list is refined, not delegated.
We don't grow for growth's sake
We turn down properties that aren't a fit. The clients we have, we serve completely. Our average client relationship runs longer than most managers' average employee tenure.
Most of our clients didn't come to us first. Here's what brought them in.
- Books that don't balance. CAM reconciliations that arrive late or with surprises. Variance explanations that don't actually explain anything.
- A national manager that treats your building like a line item. Calls returned three days later, vendor invoices that don't get questioned, a property manager you've never actually met.
- A family member or long-time manager stepping back, taking decades of institutional knowledge with them.
- A portfolio that outgrew a self-managed approach. The properties used to be a side project. Now they need real systems.
- A previous manager that grew faster than they could serve. You stopped being a priority somewhere between properties 25 and 75.
If any of that sounds familiar, we'd like to talk.
The first 30 days set the tone for the next thirty years.
Onboarding a property is the most important thing we do for a new client. Done well, it surfaces issues you didn't know existed, gets reporting on a clean foundation, and aligns vendors and tenants under one set of expectations from day one. Done poorly, you spend the next two years discovering what got missed.
Here's how we run it. Three people, three lanes, with the VP and the Owner walking every property together during the kickoff. Two senior people on every onboarding walk, not a contractor and a clipboard.
VP, Property Management
Owns the operational and physical side of onboarding. Establishes operating bank accounts and reserves. Documents and contracts maintenance vendors. Walks every property with the Owner to document existing conditions and build the maintenance and capital plan together. Sets the cadence with tenants and the contractor list with owners.
Assistant Property Manager
Owns the tenant and building data side. Introduces tenants to the new PM relationship, abstracts every lease, reconciles security deposits, and captures every operational detail of the property — HVAC vendors, fire system, alarm codes, utility accounts, the works. By day 30, the entire property exists in one cleanly organized place.
Owner
Personally onboards the financial side. Ledgers, balance sheets, prior-year reconciliations, operating and tenant financials. From day one through the first close, an owner of SRG is reviewing your books. We don't hand your financials off to associates. We never will.
By day 31, you have a property that's clean on the books, clean in the field, and being served by a team that already knows the answers to questions you haven't asked yet.
We don't stop walking your property after day 30.
Onboarding tells us what we're working with. Walk-throughs keep us current on it after that.
Exterior walk
Owner, VP, and Maintenance Manager — or some combination of the three — walking structural elements, roofs, parking lots, signage, and grounds. Findings logged, prioritized, folded into the capital plan.
Tenant interior walk
Every tenant suite. Interior conditions documented, deferred maintenance flagged, tenant pain points caught before they become tenant complaints.
This is how we catch the roof leak before it becomes a capital project, and the tenant frustration before it shows up as a non-renewal. Built into the service. Not a la carte. Not an add-on.
Reports that arrive on schedule. No chasing required.
- Operating statements with variance explanations in plain English
- Rent roll with current and forward 12-month lease expiration calendar
- CAM tracking with year-to-date reconciliation status
- Cash position and reserve balances
- Maintenance log with open and closed work orders
- Vendor activity and invoice register
- Tenant communication summary
- Quarterly: capital plan update and CapEx tracking against budget
- Annually: full CAM reconciliation, operating budget, and 5-year capital forecast
Every report is built so that an outside accountant, family office, or asset manager can audit it without picking up the phone.
Asset types under management.
Retail Centers
Multi-tenant retail centers, including grocery-anchored, shadow-anchored, and strip formats. Some of the most actively managed retail in Central Indiana.
Office & Mixed-Use
Multi-tenant office (Class B and C), medical, and mixed-use including ground-floor retail and upper-floor office combinations.
Flex & Industrial
Flex space, multi-tenant small bay industrial, light manufacturing, and R&D. Specialty handling for buildings with technical or environmental considerations.
Specialty
Ground leases, net-leased single-tenant credit assets, and properties with complex ownership or financing structures.
Active engagements across Central Indiana.
Active property management engagements across Indianapolis, Carmel, Westfield, Zionsville, Fishers, Noblesville, Greenwood, and Lebanon. We take on assignments throughout Central Indiana when the property and the owner are the right fit.
- Indianapolis
- Carmel
- Westfield
- Zionsville
- Fishers
- Noblesville
- Greenwood
- Lebanon
A few properties we run.
Castleton Square Marketplace
50,391 SF multi-tenant retail center shadow-anchored to Castleton Square Mall. Tenants include Guitar Center and Urban Styles Furniture.
Castleton Square Pavilion
63,176 SF multi-tenant retail center shadow-anchored to Castleton Square Mall. Tenants include Smiley Entertainment and Harbor Freight.
Sherman Commons
78,590 SF multi-tenant shopping center on Indianapolis's near east side. Three-building configuration with Save-A-Lot grocery anchor and active re-leasing program.
The Peak Group Properties
Five-property portfolio of office and flex buildings in Carmel, IN. SRG works directly with multiple Peak Group principals on the day-to-day management of the portfolio.
Questions owners ask before they call us.
How is property management priced?
Pricing is property-specific and based on the work each asset requires. After a walk-through and a look at your current operating statements, we send a written proposal with the management fee, what's included, what's not, and what optional services run separately. The proposal is free.
How long does onboarding take?
Roughly 30 days for a single property, longer for multi-property portfolios. Onboarding is structured (see above) and runs in parallel with your existing manager's notice period, so there's no service gap on the property.
Can you handle my property type or size?
We manage everything from single buildings to multi-asset portfolios across retail, office, light industrial, mixed-use, and specialty asset classes. If we're not the right fit, we'll tell you in the first conversation.
How do you handle maintenance and vendor work?
Tenants have both an AppFolio portal for routine work orders and a direct line to a live SRG team member when they need one. Emergencies always reach a human. We dispatch from a vetted vendor list refined over years of operating across Indianapolis, Carmel, Fishers, and the surrounding Central Indiana markets. We benchmark pricing on every project, and invoices get reviewed before they get paid.
What's the exit if we're not happy?
Reasonable exit terms in every contract. Most of our property management relationships run for decades. None of them last because we trap clients.
Do you also do leasing on the properties you manage?
Yes, with separate leasing fees. Many owners prefer one team handling both because we already know the property, the tenants, and the rent roll. We can also work with your existing leasing broker if you'd prefer to split the work.
Ready to talk about your property?
Send us the basics and we'll get back to you within one business day. Walk-throughs and written proposals are free.
Request a management proposal →